Xerox - A Case Study Report - Free Essay Example

Sample details Pages: 6 Words: 1899 Downloads: 7 Date added: 2017/06/26 Category Business Essay Type Narrative essay Did you like this example? Info and Admin Report ParkRC5 Table of Contents Introduction Xerox Company Departments Finance Information Technology (IT) Global Contact Centre (GCC) Human Resources (HR) Organisation Structure Administration Functions of an Office Workplace Legislation Carers Leave Act 2001 Terms of Employment (information) Act 1994 Unfair Dismissals Act 1993 Introduction This is an introduction for a report I have done as part of my assignment on the globally know company Xerox. The purpose of this report is to introduce people to companies such as Xerox and give them an insight of the work done in the company and reasons for it doing them. In my report I have included the company history, type, size, location and service. Don’t waste time! Our writers will create an original "Xerox A Case Study Report" essay for you Create order I have also explained some roles in the company, an organisation chart along with duties of some jobs, administration functions of an office and finally three pieces of workplace legislation. I feel I have done this report to the best of my ability and hope you find that there is a wide range of useful information on Xerox as a company among other things. Xerox Xerox was founded in the year 1906, Chester Carlson created way to easily duplicate information on to paper named xerography 75 years ago. This invention transformed how office work is done and how information is shared. The invention of xerography is the reason for the company of Xerox, Carlson said while working on developing xerography that his reason for it was à ¢Ã¢â€š ¬Ã…“to make office work a little more productive and a little less tedious.à ¢Ã¢â€š ¬Ã‚  And when we look at Xerox today this shines true. Xerox is one of few companies whoà ¢Ã¢â€š ¬Ã¢â€ž ¢s Chairman and Chief Executive Officer (CEO) is a female. Ursula M. Burns joined Xerox as a summer intern in mechanical engineering in 1980 and in her years there has helped strengthen Xeroxà ¢Ã¢â€š ¬Ã¢â€ž ¢s leadership in document technology and services. Xerox is a private sector organisation. A private sector business is a privately owned business, a business is set up to produce or distribute a product or service. The sole purpose of a business is to make a profit, without this a business would not survive in the market. Xerox is a private limited company (Ltd). A private limited company is a company that is owned by its shareholders and can have a minimum of 1 member or a maximum of 99. Limited companyà ¢Ã¢â€š ¬Ã¢â€ž ¢s and PLC are similar legally but limited companies have strict rules for the amount of shares to be issued to the shareholders, these are usually owned by family or friends of the business. Xerox is an American based company and is run in 160 countries, Ireland is one of these countries. Their Irish branch is based in Ballycoolin Industrial Estate Blanchardstown Dublin 15. Xerox has been a major part in document technology and services and currently is the worldà ¢Ã¢â€š ¬Ã¢â€ž ¢s leading company for document management and business process. With over 140,000 employees they offer global services from claims, reimbursement, HR benefits management and automated toll transaction to customer care centres. They commit 3.2% of their revenue to development and research for the company each Xerox, like many businesses has a variety of different departments. Four of these departments are Finance, IT, GCC and HR. Company Departments Finance The purpose of a finance department in a business is to make tactical decisions in the companyà ¢Ã¢â€š ¬Ã¢â€ž ¢s money management. They also deal with annual reports of the companyà ¢Ã¢â€š ¬Ã¢â€ž ¢s payments and returns. Do financial reports helps with building profits for the business Information Technology (IT) The IT Departments role in the workplace is to develop and maintain a certain standard of network on desktops. Their main purpose is to manage the technology and software of their workplace and give guidance on these things to other staff members. Meeting clients to define any requirements Giving written or verbal solutions to queries Global Contact Centre (GCC) The GCC department is a call centre in Xerox. Its purpose is to take customer calls from a variety of countries with any queries they have with products purchased and also to take orders for products. This is a big part in Xeroxà ¢Ã¢â€š ¬Ã¢â€ž ¢s business as it helps with a lot of sales. Provides information to customers on the companies goods Gives answers or solutions to inquiries Human Resources (HR) HRà ¢Ã¢â€š ¬Ã¢â€ž ¢s role in a company is to help give advice on policies linking to the use of employees in a business. The people in this line of work need to have an understanding of the businesses objectives and by doing so develop their departmentà ¢Ã¢â€š ¬Ã¢â€ž ¢s policies. Cover the conditions or employment Deal with work practices and equality in the work place Organisation Structure Network Manager Duties include: Purchasing equipment for the company network Manages the network and maintains its standard Installs any upgrades needed Oversees all user access Develop and run a backup program for any emergencies Budget Analyst Duties include: Helps prepare the annual budget reviews budget in case of errors explain issues with the budget at hand Compare each result of each budget Administration Functions of an Office The responsibility of the office is to handle any of the information that goes to and from the business. Location and size of an office is determined by the nature and size of the business itself. Larger businesses would usually have an admin office for each specific department, however it would be more common for a large business to have a centralised office for dealing with frequent activities. Functions of admin: Receiving and Sorting Information: The office would usually have to deal with a variety of information on a daily basis received from: Customers queries, orders, payments and quotations Government Bodies, Revenue Commissions, Trade and Employment, Employment Welfare Agencies and Department of enterprise Suppliers à ¢Ã¢â€š ¬Ã¢â‚¬Å" Statements, invoices, quotations, promotional material and catalogues Financial institutions à ¢Ã¢â€š ¬Ã¢â‚¬Å" Interest currency rates, bank statements and stock valuation The business itself à ¢Ã¢â€š ¬Ã¢â‚¬Å" reports, accounts, internal mail requests and minutes of meetings Processing and Communicating Information: Information received will usually need further examination before it can be used or distributed. The office will tell the recipient of the information this in one of the following ways: Orally à ¢Ã¢â€š ¬Ã¢â‚¬Å" Telephone, face to face or video conference Written à ¢Ã¢â€š ¬Ã¢â‚¬Å" By letter or report Visually à ¢Ã¢â€š ¬Ã¢â‚¬Å" Bar charts, pie charts or histograms Electronically à ¢Ã¢â€š ¬Ã¢â‚¬Å" E-mail or fax Sorting and Protecting Information: After information is processed in an office it is then stored for future reference. This is done using either a manual filing system or electronic document management system. Information held in paper format or on a computer has to be upheld according to the Data protection Acts 1988-2003, any confidential information should be correctly stored to avoid any unauthorised access. Three pieces of equipment used for these functions are: The Fax Machine Fax machines are used to send images of a document of choice over telephone line, this is an easy way of sending printed of hand written documents to another personà ¢Ã¢â€š ¬Ã¢â€ž ¢s fax. A fax will usually have its own phone number and line they can also send and receive at the same time. Photocopier A photocopier is an office appliance used to make copies of paper documents. There is a wide range of photocopiers from small desktop ones to the larger freestanding ones, however offices would have a freestanding photocopier as its gives personnel easier access. Shredder A shredder is a machine used to disperse of any unwanted documentation and would be commonly used in offices. It is an effective way of getting rid of unwanted documents as it cuts them into small sections that would be almost impossible to be put back together. Workplace Legislation Carers Leave Act 2001 The Carers Leave Act 2001 provides employees the entitlement to avail of temporary leave to care for persons who require full-time care and attention. To be eligible for carers leave you need to be an employee in your workplace for 12 full months. You are required to be the sole and only carer for the person in need of care. You are required to give your employer at least 6 weeksà ¢Ã¢â€š ¬Ã¢â€ž ¢ notice of your intention to take this leave. You are entitled to a minimum of 13 weeks and a maximum of 104, however your employer can refuse to your carers leave if it is 13 weeks or le ss. The right of an employeeà ¢Ã¢â€š ¬Ã¢â€ž ¢s annual leave and public holidays is restricted for the first 13 weeks if carers leave has been taken by said employee Your employer cannot penalise you à ¢Ã¢â€š ¬Ã¢â‚¬Å" treat you unfairly or any different prior to your leave when back from carers leave. When on carers leave you are unpaid but your job is kept open for you and you have the possibility of being paid through carers benefit. The person your caring for isnà ¢Ã¢â€š ¬Ã¢â€ž ¢t required to be family it could be a friend colleague When on carers leave you got to an educational or training course for up to 15 hours a week Terms of Employment (information) Act 1994 The terms of employment Act 1994 is in place to give employees an understanding on the obligations that should be followed by them and their employer/s. It withholds information on the matters of job descriptions, rates of payment and hours of work. Anyone who is employed and earns an avera ge wage has a contract of employment. Employment contracts do not have to be in writing. An employee has to be given a written statement on their employment and its terms within 2 months of starting work, this does not apply to those employed a month or less. The statement is required to be signed by your employer but there is no requirement for the employee to sign it. The statement can also be signed on behalf of your employer if they are not available to do so. Your employer is required to keep a copy of your statements of terms during your employment and at least a year after it. If any changes are to be made to the statement the employer has one month after it comes into effect at most to inform said employee of the nature and date of the changes. An employee has the right to bring complaints forward to their employment for up to six months from termination. Unfair Dismissals Act 1993 The Unfair Dismissals Act 1993 gives us information on our employer à ¢Ã¢â€š ¬Ã¢â€ž ¢s rights to employee dismissal. If dismissed from your workplace, depending on your dismissal conditions you have the right to bring a claim forward for unfair dismissal against your employer. This legislation doesnà ¢Ã¢â€š ¬Ã¢â€ž ¢t protect from dismissal but gives the right to appeal it and question the reasons for your dismissal. If you qualify to bring your claim forward (if your employer agrees there was a dismissal) your employer will have to show that the grounds for dismissal were fair. Dismissals are deemed unfair if there are not significant justifications for it. You can ask for a written statement of the reasons for your dismissal, this is to be provided within 14 days from requested day. If found that you are unfairly dismissed you could be place back in your job position or receive compensation for earning lost because of the dismissal. You have a limit of 6 months from your dismissal date to put in a claim, under certain excepti onal circumstances you may be able to extend it up to 12 months. If youà ¢Ã¢â€š ¬Ã¢â€ž ¢ve work for your employer for at least 13 weeks you are still entitled to a statutory minimum period of notice.

Information Security And The Security Systems - 715 Words

In the past few decades, personal privacy information is one of the world biggest things that people pay attention to it. With today modern technology, information security has become one of the most significant careers in the industries, and organizations assets, which appropriately need to protect the information. It has created different types of positions in the organizations and companies that can fit in a global business as a professional career. By using the operating systems through the internet, especially computer networks, security systems, or cellphones, business relies on Information Security or Information Technology to conduct in companies. So, the careers in the computer science or IT field are very a world wide spread use. The organizations are working and practicing together to ensure that IT can understand the requirement of business needed for the security systems. With the growth of using information system, it increases the concerns and attention about informat ion security based on the perspective theory that views this profession in many different perceptions. Therefore, the approaches of this field is targeting from different perspective that provide insights about the technology systems can go through businesses, becoming more importance and need the protection from this profession. In the article, â€Å"Making information security strategic to business† written by Arthur Corvielle.† The author is comparing about how our current world is quickly movingShow MoreRelatedInformation Security And Utilization Of Information System Security1067 Words   |  5 Pagestesting IT security regulations and defenses, organizations would not be able to successfully evaluate their organization information systems security levels. 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This research paper argues the need for security over corporate intranets that have been dealing with the lack of security withinRead MoreSecurity Layout Of An Information System Essay2355 Words   |  10 Pages Name: Ben. W. Nyagah. Title: Security layout in an information system Course: ISC 6120 Lecturer: Dr. Namuye. Date of Submission: 5/02/15 TABLE OF CONTENT: A†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ Objectives 1. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.Introduction: 2. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ Software Security at Mr. Price a. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..Customized malware. b. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..Education. c. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..Containment. d. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..Monitoring. e. †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ CryptographyRead MoreInformation Systems Security Review3002 Words   |  12 PagesInformation Systems Security Review Introduction Information systems have three parts which include hardware, software and the communications aspect. This view of Information systems is useful in applying industry standards for protection as well as prevention at all layers (Spagnoletti and Resca, 2008). Procedures will tell the personnel operating, or the administrators, how the products would ensure organizational information security. Information System implies information that requires protection

Beauty and Beast Free Essays

Beauty and Beast is a story of love, liberty, freedom, and identity in the society. It exposes the readers to a widower merchant living in his mansion with his six children, three daughters, and three sons. Even though the three girls are beautiful, the youngest, Beauty is the prettiest. We will write a custom essay sample on Beauty and Beast or any similar topic only for you Order Now She is equally kind and pure-hearted. The other two are selfish, spoiled and vain. In explicating the things that happen in the story, the author uses different literary tools to make the story electrifying while giving the readers an outlook that contrasts the inner beauty with the outer one (Warner, 1995). The stylistic devices are essential for the progression of the characters and development of the plot.The merchant finally loses everything at the sea. Live becomes challenging and the family moves to a farmhouse where they work for a living. As stated in the story, â€Å"Suddenly the merchant lost his fortune, and the only property he had left with was a small country house quite far from the city† (Zipes, 2005 pp. 806). From the statement, it is apparent that the life has taken a different twist for the family and it has to adjust to the new status to survive. Some years later, he gets the news that one of the ships that had sent off has landed on the port after escaping destruction. He then leaves for a journey to check on it but before leaving, he asks his children what they would want him to bring for them. The sons ask for weapons and horses, the oldest daughters’ requests for jewels and good dresses while Beauty is only comfortable with a rare rose.However, it does not ogre well with him as he finds out that his ship has been apprehended to settle his debts. He is left with no money to buy the gifts that he promised his children. While on his way returning home, he is lost in the storm and cannot trace his way home. He looks for shelter and bumps into an elaborate palace, where he finds tables with sufficient food and drink, which appears to have been left for him by an unknown person. He accepts the gifts and spends the night at the palace, but in the morning sees a rose and remembers to take it to her daughter, Beauty. That decision opens a bandura box for more challenges that force him to accept tough conditions for his safety. After plucking the rose, the Beast told him â€Å"You’re very ungrateful† he then added, â€Å"I saved your life by offering you hospi tality in my castle, and then you steal my roses, which I love more than anything else in the world. You shall die for this mistake† (Zipes, 2005 pp. 808). Life becomes tougher every moment for the merchant. The Beast makes a demand that he would only let him go if he would allow one of his daughters to return. Even though not happy about it, he has no otherwise than to accept the condition. The Beast gives him enough wealth, fine clothes, jewels, but tells him that Beauty should not know about their agreement (Warner, 1995). When he reaches home, he talked to his children. His sons are willing to go, but the merchant is unready to allow them to go. Beauty then agrees to go, and upon arrival, she is well received by the Beast who graciously tells him that she is the mistress of the castle and that the Beast would be her servant. Beauty spends three months in the castle but was troubled by the fact that every time before she goes to bed, the Beast would ask for her hand in marriage. She insists that she is only a friend, but not interested in getting married to him. She says, â€Å"I’ll always be your friend. Try to be content with that† (Zipes, 2005 pp. 812). At night, he dreams of a good-looking prince persuading her to accept the proposal. At first, she cannot comprehend the relationship between the prince and the Beast but later realizes that he is a captive in the palace. One major takeaway from the story is that even the dreadful people in the world also have something good out of him.Later, the Beauty gets sick and asks the Beast to allow her to go home to see her father. She agrees to get back soon, but while home, her sisters become envious and uses tricks to shed false tears after rubbing onions on his eyes. They do so to make her delay so that the Beast would get angry with her. She then feels guilty for having broken the promise she made to the Beast (Zipes, 2005). She uses the mirror to see him back in the palace but is horrified to see him heartbroken near the rose bush where her father had plucked her gift. She weeps over him telling him that she loves. Suddenly, the Beast is transformed into a handsome prince that she has always seen in her dreams. He narrates to her that he was turned into a beast by a fairy and that the only thing that could save him is finding a true love.To conclude, the story has a lot for the readers to learn and disinter. For instance, through Beauty, one can appreciate the character. The content of one’s character enables him or her to attract good things, including the lost fortunes. Through the Beast, one can appreciate that even the dreadful people have the other side of life that can be appreciated. Finally, even if the family was challenged and walked from grace to grass, through one good person, their glory could be restored. How to cite Beauty and Beast, Papers

Media based analysis for Whose Life is it anyway Essay Example For Students

Media based analysis for Whose Life is it anyway? Essay In the play, nearly all the scenes are set in Kens ward. But in the film, many scenes take place away from the hospital. I think this is because it is easier to change the scenes in a film because some are already there. They go on location for a film but in a play they have to stay on the stage. There were five extra scenes in the film; The first is a very light heated scene where Ken is adding the finishing touches to his sculpture. It is set outside so the film crew were doing a location shot. I think this scene was added because it shows what Ken did before the accident and how much he loved his job and cared for his work. It also shows his fianci e who never appeared in the play. She was a dancer who suffered from a bad knee and had to warm it up properly before dancing. This injury later sounded very petty compared to Kens injury. He goes home after saying goodbye to his fianci e but on the way home he has a bad accident. This adds to the action as you get to see the crash. It also makes it good because a dramatic and shocking scene follows a light hearted openeing It also helps us understand the extent of Kens injuries as we see what happens to him, whereas in the play he has already been in the hospital for six months. Seeing how bad the crash was makes me sort of understand Kens decision to die. The second scene was when he met Mr Hill while watching little paraplegics playing basketball in their wheelchairs. This upsets Ken as he cannot move any part of his body except his head, and even though the paraplegics were disabled, like Ken, but they could still use their hands, which is what Ken wanted more than anything as then he could sculpt again. This scene also shows close ups of Kens face so you can see all the different expressions he does in detail. This could not be done in a play unless the actor/actress went round the audience showing everyone their expressions one by one. Seeing the expressions in detail also adds tension to the film and you can understand more what he is feeling. This scene also helps Ken in his decision to die, as he realises he will never be able to use his hands again, even though the paraplegics can, and he knows he will never do anything for himself again. The third scene was when Clare visits Kens fianci e in his studio and shes talking to her. Kens fianci e (Pat in the film), when talking about Ken, refers to him as the late Ken Harrison as to her he is dead already. She also talks to Clare about how much he has lost from the accident and how he will never be able to sculpt again. The sculptures are laid out around the studio so Clare can see how good Ken really was. This scene adds to the film because the two women that feel most strongly about Ken in the film meet eachother and talk to eachother. The fourth scene was when Ken sees a young girl undergoing dialysis treatment. She is getting better from the treatment but he is not so this upsets him. Also there are close ups again so this shows what he is feeling in more detail.